Scams offering to ‘write off debts’ targeting UK consumers

We believe there are firms offering unauthorised claims management services to people in the UK.

These firms offer to ‘write off’ debts, mainly mortgages, and get compensation for consumers from their lenders. This might include reclaiming past payments of capital and interest.

The firms often charge a fee to do this and might add more fees even when the scheme fails. This can lead to significant losses for those involved.

The firms might try to convince individuals by pointing to ideas such as ‘Strawman’, ‘Freeman of the Land’ and ‘Sovereign Citizen’. These ideas promote the belief that the government and laws of a country have no powers over people.

Fraudsters use these ideas to appeal to people facing financial difficulties who may be looking for a way out of their debt.

Individuals should be cautious of any firms offering to write-off debt. These scams often increase in times of economic hardship and can involve vulnerable victims who are already struggling with money.

What this means for you

Almost all firms and individuals offering, promoting or selling claims management services in the UK must be authorised or registered by us.

The firms offering the services above are unlikely to be authorised by us and are targeting people in the UK. This is against the law.

If you use an unauthorised firm, you will not have access to the Financial Ombudsman Service if you have a complaint. You also will not be protected by the Financial Services Compensation Scheme (FSCS) if things go wrong. This means it’s unlikely you would get your money back if the firm fails.

If you stop making repayments on your debts, you could also face action from your lender. This could include debt recovery and repossession of your home.

How to protect yourself

If a financial firm is authorised or registered it gives you greater protection if things go wrong. Check the Financial Services Register to make sure the firm is authorised and has permission for the service it’s offering you.

If you’ve been contacted unexpectedly by a business or individual, make sure you call them back using the contact details on the FS Register.

Find out more about how to protect yourself from scams.

Report an unauthorised firm

If you think you’ve been approached by an unauthorised firm, get in touch with our Consumer Helpline on 0800 111 6768 or find other ways to get in touch.

First published: 
 Last updated: 16/09/2022


Like This